Informatiom for tenants
Contract information
For lease termination, general provisions (ROZ 2017 /ROZ 2015) of your contract and/or other administrative notifications, use the buttons below.
Common problems
Below are several videos about common problems in your home.
Top up boiler
Unclog sink
Smelly drain
Vent the radiator
Unclog toilet
Unclog toilet - 2
Tilt and turn window does not close
Tilt and turn window does not close - 2
Clogged shower drain
Report malfunction
Before you make a malfunction report, we kindly ask you to read the maintenance guide. In this document you do find the responsibility for the owner and for the tenant.
We will respond to your report as soon as possible.
Emergency number
+31 (0)85 0186 498For urgent repair requests outside office hours (when the damage poses an immediate danger to the residents, such as burglary damage, gas leakage, serious roof or water leakage and rupture of the sewerage/water pipe), you can call our emergency number.